FAQs

It takes 5 – 10 working days for your order to be delivered.

Our courier will deliver to the address you filled in when you made your order.

Click on the “My Account” link at the top of our site. There you can change your address.

Please note:
You cannot change your shipping address after you have made your order.
Please make sure your shipping details are correct at checkout.

Click on “My Account” found in the menu or footer. Here you can view your order history and status.

To track your delivery , go to www.fastway.co.za and submit your tracking number.

Just proceed with your order, and it will automatically create an account for you when you fill in your details at checkout.

To become a reseller, complete the Reseller registration form.

No. We do not even see your credit card details, let alone keep them. You are redirected to a secure third party payment gateway.

Our courier ships to most areas within South Africa.

Only items with an obvious factory fault will be replaced. Not because you changed your mind.

No. Sold out items automatically hide themselves from the website so you can’t buy them.

Realistically, because we manufacture our products ourselves so it is unlikely we will ever be totally out of stock, so if you can’t find your preferred item, please just keep coming back because it will return in stock within a few days.